We hope you will be pleased with your purchases from us. Should you not be satisfied, please contact us asap via email. We will accept any justifiable request, however, you must obtain an authorization before you return anything to us. Please email us at firstname.lastname@example.org with any concerns.
Unauthorized returns will not be accepted
Our downloadable book or our downloadable patterns are not refundable unless the download was incomplete.
Fabric purchases are a final sale.
After your return has been authorized, please send it back to us it within 10 days. All items must arrive, in their original state, accompanied by the original receipt or a photocopy of the original receipt. Packages must be unopened and unused. Return shipping is at your own expense except in the cases noted below.
If you are returning an item for defect, damage in shipment or error, please advise us within ten days of receipt of your order. We will arrange with you appropriate replacement, exchange and shipping, to ensure that you receive that you need.
If a refund is warranted due to error or damage in shipment, you should expect to receive your refund within thirty days of Toile Designs having received your package.
We ship to any address in the United States. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items. We use USPS for all our shipping, and only use UPS or FedEx unless specified by you.